These Terms govern access to and use of APEX Flow, both in its web version and in its mobile applications. By registering, using the service or purchasing a subscription, you accept these Terms in their entirety, together with the Legal Notice and the Privacy Policy.
If you do not agree with any part of them, you must not use the service.
APEX Flow is intended exclusively for people who are at least 18 years old and have the legal capacity to enter into contracts. By registering, you declare that you meet both requirements.
The service is not directed at minors, and data from persons under 18 years of age is not knowingly collected.
It is the user's responsibility to verify that use of the service and trading in financial markets are permitted in their country of residence.
APEX Flow is offered as two plans:
Start plan. Access at no cost to the open features: market context and reference quotes, economic calendar, educational material, glossary, risk calculator and the catalog of discipline rules. With a registered account and a connected cTrader demo account from a broker on the published list, the Start plan also includes the analysis features on that demo account: metrics and reports, your own rules, a custom instrument list, alerts and the other features the Pro plan offers on an account.
Pro plan (paid). The features that require the user's own data, on any compatible account, including real accounts and funding firm accounts: connection to their trading account, metrics and reports on their trading, declaration and tracking of their own rules, a custom instrument list, price alerts and the other features described as Pro on the purchase page.
The specific scope of each plan is the one published on the plans page at the time of purchase. The owner may add, modify or withdraw specific features to improve the service, while maintaining its purpose and essential scope.
Registered users may voluntarily connect the account they hold with a compatible broker, through the authorization procedure of the corresponding technology provider.
With the Start plan, only demo accounts from brokers on the published list are analyzed, up to three at a time. Real accounts, funding firm accounts and accounts from a broker we are still reviewing stay linked and paused, without syncing data, and are analyzed with the Pro plan or once the broker joins the list. If a Start plan account goes 30 days without signing in to the service, its demo accounts stop syncing until it signs in again. If the Pro plan ends, real accounts and funding firm accounts are paused again.
This connection is, by technical design, read-only. APEX Flow can read the trade history, orders, instruments and account status in order to calculate the service's metrics. It cannot open or close trades, modify orders, transfer funds or access the user's money.
The user may revoke the connection at any time, from within the service itself or from their broker. When they do so, synchronization of new data stops.
The relationship with the broker is exclusively the user's. The owner is not a party to it, does not intervene in the execution of trades and is not liable for the broker's decisions, conditions, fees or issues.
If you connect an Interactive Brokers (IBKR) account, you create a read-only query and token for the Flex service in your IBKR portal and choose to enter them in APEX Flow; by doing so you authorize us to read your IBKR reports in order to provide the service. APEX Flow never asks for your IBKR username or password. You are responsible for making sure that authorization complies with your terms with IBKR and for keeping it valid (if the token expires, your data stops updating until you renew it), and you can revoke it at any time from your IBKR portal or, on the website, by disconnecting the account in My accounts. IBKR data arrives with the report IBKR generates at the end of each day: APEX Flow shows it as IBKR delivers it and is not liable for its delays, errors or omissions, or for changes, limits or interruptions of IBKR’s service. With an IBKR account, some features of the service, such as the Live section or the metrics that need the stop of each order, may be unavailable; this does not give rise to a refund other than as provided in sections 8 and 9 or by the law that applies to you.
cTrader, Interactive Brokers, IBKR and the other names of brokers, platforms and stores that appear in the service are trademarks of their respective owners. APEX Flow is an independent service: it does not belong to any of them, does not act on their behalf and is not sponsored by them; naming them only indicates which services it is compatible with.
APEX Flow is an educational support tool. All the information and metrics it provides are exclusively for training and informational purposes.
The My trading tools (simulations with your trades, risk of ruin, position size, risk of what you left open and real cost) describe hypothetical scenarios calculated from your own past data and with the assumptions each screen states. They are educational: they are not investment advice, do not tell you what, when or how much to trade and do not guarantee results, and the past does not ensure the future. Trading decisions and their risk are yours alone.
The service does not constitute financial or investment advice, nor portfolio management, brokerage or personalized recommendation. It does not issue buy or sell signals or price forecasts. The owner is not authorized as a financial institution and does not provide regulated services. The owner is not registered as an investment adviser or as a broker or dealer of securities, futures or foreign exchange with any regulator, including those of the United States (SEC, CFTC, FINRA or NFA).
Trading in financial markets, particularly with leveraged products, carries a high risk of loss, which may extend to the entire capital. Past results do not guarantee future results. Investment decisions are solely the responsibility of the user, who must trade only with capital whose loss they can afford and seek independent professional advice if they need it.
This section governs purchases on this site. For App Store subscriptions, see section 10.
You can cancel the renewal at any time from your account, without having to give a reason. Cancellation stops future charges and keeps your access until the end of the period already paid; from that point on, the account moves to the Start plan.
If you cancel during the free month, the provisions of section 8.5 apply.
You can request a full refund of a Pro plan charge—the first purchase or a renewal—if you have not yet used Pro: within 7 (seven) days of the charge on the monthly plan, or within 14 (fourteen) days on the annual plan, by writing to us at soporte@somosapex.com. “Using Pro” means connecting a cTrader or Interactive Brokers (IBKR) account after the charge (for IBKR, when its first report arrives; this counts for charges made from November 28, 2026, six weeks after this version is published), or opening My trading with your account’s real data on at least two different calendar days (Bolivia time), consecutive or not, after the charge (for a renewal, counted from when the renewed period begins). This also counts when the app or your account takes you to My trading when you sign in or open the app: each day this happens is one of the two. We record this automatically for every charge. Purchases made on the App Store are refunded by Apple (see section 10). Once you have used Pro, or after that period, amounts paid are non-refundable, except in the cases provided for in section 9 or where the law applicable to the user provides otherwise.
This rule applies to purchases and renewals made from November 19, 2026 (Bolivia time), six weeks after version 2.3 was published. For purchases and renewals made before that date, and for amounts already paid, the previous rule still applies: a full refund of a charge within 3 (three) days of it being made, with no other condition.
If a charge is made in error (a duplicate, a charge after a valid cancellation or one for an amount different from the one purchased), write to us at soporte@somosapex.com and we will correct it.
If the renewal charge cannot be completed, you keep access to the Pro plan until the end of the period already paid. You can settle it by writing to us at soporte@somosapex.com. If the charge has still not been completed when that period ends, the account moves to the Start plan; you can reactivate it by paying at any time.
The user's data and content are retained in accordance with the Privacy Policy.
If you subscribe to the monthly plan on this site, your first month is free. The annual plan does not include a free month. These conditions are in addition to those in sections 8.1 to 8.4 and, as regards the free month, prevail over them.
If you subscribe as a consumer from a Member State of the European Union or the European Economic Area, you have a right of withdrawal of 14 calendar days from the conclusion of the contract, without having to give a reason. Consumers resident in the United Kingdom have an equivalent right to cancel under UK consumer law.
If you expressly requested that the service begin immediately and you withdraw within those 14 days, we will refund the amount paid minus the part proportional to the period already provided (Article 14(3) of Directive 2011/83/EU). If you did not make that express request, the refund is in full. The right of withdrawal is lost only once the service has been fully performed (Article 16(a) of the same Directive).
If you reside in Brazil, the Consumer Protection Code (Law 8,078/1990, Article 49) allows you to withdraw from the contract within 7 (seven) days of entering into it, with a refund of the amount paid.
To exercise the right of withdrawal, an unequivocal communication to soporte@somosapex.com within the period is sufficient. Any refund due will be made using the same payment method that was used.
This section prevails over section 8.3 for the consumers to whom it applies.
The APEX Flow applications are distributed through the official Google and Apple stores, and as a web application installable from the website itself.
The Pro plan can be purchased on this site or, in the app for iPhone and iPad, through Apple's in-app purchase (In-App Purchase). Subscriptions purchased on the App Store are charged, renewed, canceled and refunded by Apple under its own terms; sections 8 and 9 of these Terms govern only purchases on this site. In both cases Pro access comes with your account, on every platform, and each account has one active Pro at a time.
Use of each application is also subject to the terms of the platform from which it is obtained. The stores are not parties to these Terms and are not responsible for the service.
The user undertakes not to:
The service, its interface, its code and its educational materials are the property of the owner or are used under license. By signing up you do not acquire ownership of anything: you are granted a personal, limited, revocable and non-transferable license to use the service in accordance with these Terms.
The name APEX Flow is registered as a trademark in Bolivia; outside that territory, the owner reserves the rights to which the owner is entitled under applicable law.
The rules you declare, your journal entries, your instrument lists and your alerts are yours. The owner does not claim ownership of them.
In order to provide the service to you, you authorize its storage and processing for the sole purpose of showing you your own metrics and features. That content is not published, shared with other users or sold. Its processing is governed by the Privacy Policy.
The owner endeavors to keep the service continuously available, but does not guarantee the absence of interruptions, maintenance work or technical failures, nor the timeliness of market data or notifications, which depend on third parties.
If the service is permanently discontinued, this will be communicated with reasonable advance notice and the unused proportional part of current subscriptions will be refunded.
The owner may suspend or terminate an account that breaches these Terms, in particular for sharing access, distributing content or attempting to breach the security of the service. Where the nature of the breach allows, prior notice will be given so that it can be remedied.
You can delete your account at any time from My account. What happens to your data when you do so is explained in the Privacy Policy.
The owner is not liable for financial losses arising from investment decisions made by the user, nor for damages caused by delays, inaccuracies or interruptions in market data, in synchronization with the broker or in the delivery of notifications.
Except where prohibited by applicable consumer protection law, the owner's total liability to the user for any claim related to the service is limited to the amount actually paid by that user in the twelve months preceding the event giving rise to it.
Nothing in these Terms excludes liability that cannot be excluded by law, nor the mandatory rights to which the user is entitled as a consumer.
These Terms may be amended to reflect changes to the service or to the law. Changes are published on this page, which can be viewed on the website and inside the app, stating the date from which they apply, and material changes are also notified by email to account holders. Changes that do not reduce your rights apply from their publication; those that reduce them apply at least 6 (six) weeks later, and until that date the previous rule continues to apply. If you do not agree, you can cancel your subscription, stop using the service and delete your account before they take effect.
These Terms are governed by the laws of the Plurinational State of Bolivia, and the parties submit to the courts of Santa Cruz de la Sierra.
The foregoing is without prejudice to the mandatory rights granted to the user by the consumer protection laws of their country of habitual residence—for example, in the European Union, the United Kingdom or Brazil—including the right to bring proceedings before the courts those laws guarantee.